Charles Jeweller

Reviews of Charles Jeweller

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  N H Added September 11, 2018

  ★ ☆ ☆ ☆ ☆
  Three weeks prior to an event I had purchased a diamond necklace as a Christening gift. At the time of purchase the store owner informs me that they are out of jewellery boxes. Even though this was odd, I was promised a “beautiful box”. Since I live nearly an hour away he said that he would post one to me. One week before the event, I called to notify the owner that the box did not arrive and he said he would send one to me. Since I still not receive the box. I reluctantly had to go to the shop the day before the Christening.
  
  To cut a long story short. I asked the owner if he could provide me a box for the necklace. He said "no" and that once again he had no boxes to give and that if I need a box desperately, it is best that I go to Goldmark. In the end, I had to buy a kids musical jewellery box to present a diamond necklace infront of hundreds of guests at the Church.
  
  Rude and Unprofessional Customer Service. BUYER BEWARE

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